Shipping policy

HSCS Shipping Policy

Standard UK Delivery

  • Dispatch: Within 1–4 business days after payment confirmation.

  • Courier: Royal Mail Tracked 24.

  • Estimated delivery: 1–3 business days after dispatch.

Express UK Delivery

  • Dispatch: Within 1 business day after payment confirmation.

  • Courier: Royal Mail Special Delivery Guaranteed.

  • Delivery: Next working day after dispatch, subject to the courier’s service conditions.

International Delivery

International orders are shipped via UPS. Delivery times vary by destination and may be affected by customs processing.

Import duties, taxes and customs fees are collected at checkout and included in your order total.

You will receive UPS tracking details by email once your order has been dispatched. If UPS requests an additional customs payment, please contact us before paying.

Returns and Cancellations

A 7% restocking fee applies to returned or cancelled orders to cover payment processing and authenticity verification costs.

Tracking and Delivery Information

  • Tracking details are emailed to you once your order has been dispatched.

  • Please check that your delivery address is correct at checkout. Incorrect details may cause delays or unsuccessful delivery.

  • Weather, courier disruptions and customs checks may affect delivery times.

Pre-Orders

Pre-orders allow you to reserve limited-edition watches before their official release.

  • Availability: Until the launch date or all available stock is reserved.

  • Payment: Full payment is required when placing your order.

  • Dispatch: Within 1–2 business days after the official release date. UK orders are sent using Royal Mail Special Delivery Guaranteed; international orders are sent via UPS.

  • Updates: You will receive an order confirmation email and tracking details once dispatched.

Contact Us

Email: exclusive@hscs.shop
Phone: +44 7768 081627